Privacy Policy
1. Introduction
At JMSwift, we are committed to protecting your privacy and ensuring the confidentiality of all information shared on our Online Dispute Resolution (ODR) platform.
2. Information We Collect
Personal Information: Name, email, phone number.
Case Information: Dispute details, documents, communication records.
Technical Data: IP address, browser and device details.
3. How We Use Your Information
- To facilitate dispute resolution
- To communicate with users
- To improve platform performance
- To comply with legal requirements
4. Confidentiality
All case-related information is strictly confidential. Access is limited to authorized legal experts and involved parties only.
5. Data Security
We use secure systems, encrypted communication, and controlled access to protect your data. Our processes align with high-quality standards including ISO 9001:2015 practices.
6. Data Sharing
We do not sell or rent your data. Information may only be shared with:
- Mediators / Arbitrators handling your case
- Legal authorities when required by law
7. Cookies
Our website may use cookies to enhance user experience and analyze performance. You can disable cookies in your browser settings.
8. Your Rights
- Access your personal data
- Request corrections
- Request deletion (subject to legal obligations)
9. Data Retention
We retain data only as long as necessary for dispute resolution and legal compliance.
10. Third-Party Links
Our platform may contain links to external websites. We are not responsible for their privacy practices.
11. Policy Updates
This Privacy Policy may be updated periodically. Continued use of the platform implies acceptance of updates.
12. Contact Us
For any privacy-related queries, contact us at:
Email: info@jmswift.in
