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Terms & Conditions

1. Introduction

Welcome to JMSwift. By accessing or using our Online Dispute Resolution (ODR) platform, you agree to comply with and be bound by these Terms & Conditions.

2. Services Overview

JMSwift provides Online Dispute Resolution services including:

  • Online Mediation
  • Online Arbitration
  • Online Conciliation
  • Legal-backed dispute resolution services

3. Eligibility

  • You must be at least 18 years old
  • You must provide accurate and complete information
  • You must have legal capacity to enter agreements

4. User Responsibilities

  • Provide true and accurate information
  • Participate in good faith
  • Maintain respectful communication
  • Not misuse or disrupt the platform

5. Nature of Resolution

  • Mediation & Conciliation are non-binding unless agreed
  • Arbitration decisions are legally binding
  • Agreements may be enforceable under Indian laws

6. Role of JMSwift

JMSwift acts as a neutral platform facilitating dispute resolution with the help of legal professionals. We do not favor any party.

7. Fees & Payments

  • Some services may be chargeable
  • Fees will be communicated beforehand
  • Payments may be non-refundable unless stated

8. Confidentiality

All discussions, documents, and proceedings are confidential. Users agree not to disclose any case-related information.

9. Limitation of Liability

JMSwift is not responsible for the outcome of disputes or any indirect or consequential losses arising from platform use.

10. Prohibited Activities

  • Illegal use of the platform
  • Uploading harmful or misleading content
  • Unauthorized access attempts

11. Termination

We reserve the right to suspend or terminate access if users violate these terms.

12. Governing Law

These Terms are governed by the laws of India. Jurisdiction shall be Mumbai courts.

13. Updates to Terms

JMSwift may update these Terms at any time. Continued use of the platform indicates acceptance of updated terms.